1. WHAT SERVICES DO YOU OFFER AT YOUR SALON?

WE ARE A VAST TEAM OF EXPERTS WITHIN CHEVEUX SALON, WE COVER ALL ASPECTS OF HAIRDRESSING AND EVERYONE IS WELCOME. LOOKING FOR A COLOR EXPERT? A CERTIFIED CUTTING MASTER? WE HAVE YOU COVERED. WE CAN RECOMMEND THE PERFECT STYLIST JUST FOR YOU DEPENDING ON YOUR HAIR, NEEDS & SIMPLY YOU AS A PERSON! WE DO MANY OTHER SERVICES IN THE SALON SUCH AS ALL STYLING, EXTENSION SERVICES, AND KERATIN SMOOTHING TREATMENTS AS WELL AS DEDICATED PERSONAL HAIR HEALTH JOURNEY MAPS FOR OUR CLIENTS.

IF YOU HEAD TO OUR WEBSITE FORMS YOU CAN FILL IN ALL YOUR INFORMATION ON OUR ONLINE CONSULTATIONS OR STYLIST MATCHMAKER FORMS AND LET US DO THE HARD WORK!

2. HOW CAN I BOOK AN APPOINTMENT?

YOU CAN BOOK YOUR APPOINTMENT WITH US BY CALLING US AT 01316292092, POPPING IN, OR HEADING TO OUR ONLINE BOOKING HERE

PLEASE NOTE BOOKING IS NOT POSSIBLE BY EMAIL OR SOCIAL MEDIA MESSAGING AS APPOINTMENTS CAN CHANGE IN REAL TIME.

3. WHAT ARE YOUR OPERATING HOURS?

MONDAY - THURSDAY 9 AM-8 PM

FRIDAY - SATURDAY 9 AM-5 PM

4. DO YOU OFFER GIFT CERTIFICATES?

YES, WE DO, YOU CAN PURCHASE THESE IN THE SALON IF YOU ARE LOOKING FOR A PHYSICAL VOUCHER OR HAVE AN EMAIL VOUCHER SENT OUT BY PURCHASING HERE

5. CAN I BRING A PHOTO FOR HAIRSTYLE REFERENCE?

OF COURSE, WE LOVE A PHOTO, THIS ALLOWS A STYLIST TO REALLY ENVISION WHAT YOU ARE SAYING AS WELL AS FURTHER LOOK INTO THAT PERFECT STYLE FOR YOU. ALSO, SHOW US WHAT YOU REALLY DON’T LIKE!

6. HOW SHOULD I PREPARE FOR MY APPOINTMENT?

JUST COME AS YOU! IF YOUR STYLIST NEEDS YOU TO DO ANYTHING IN PARTICULAR OR GIVE ANY SET INSTRUCTIONS, DON’T WORRY WE WILL ALWAYS HAVE YOU IN THE KNOW AT EVERY STEP BUT GENERALLY, YOU JUST NEED TO BRING YOURSELF AND BE SKIN TESTED IF YOU ARE HAVING A COLOUR SERVICE AND REQUIRE ONE.

7. WHAT BRANDS OF PRODUCTS DO YOU USE?

WE USE SCHWARZKOPF PROFESSIONAL PRODUCTS IN THE SALON. WE HOLD A VAST RANGE OF PRODUCTS TO SUIT EVERY CLIENT AND NEED IN THE SALON AS WELL AS AN EXTENSIVE RANGE FOR YOU TO PURCHASE TO CONTINUE THAT SALON FINISH AT HOME.

8. IS THERE PARKING AVAILABLE NEAR THE SALON?

YES! WE HAVE FREE ON-STREET PARKING AT THE SALON AS WELL AS ADDITIONAL BAYS THAT HAVE A 30-MINUTE FREE PARKING ALLOWANCE SHOULD YOU CHOOSE TO PARK IN ONE OF THESE BAYS.

9. HOW LONG IN ADVANCE SHOULD I BOOK FOR SPECIAL OCCASIONS OR EVENTS?

OUR ONLINE BOOKING OPENS UP 3 MONTHS IN ADVANCE BUT PLEASE SPEAK TO YOUR STYLIST IF THIS IS FOR A SPECIAL OCCASION AND WE WILL SEE WHAT WE CAN DO FOR YOU.

10. WHAT IS YOUR CANCELLATION POLICY?

OUR CANCELLATION AND NO-SHOW POLICY IS 24-HOUR NOTICE - SHOULD IT BE LESS THAN 24 HOURS OR A NO-SHOW 50% OF YOUR BOOKED SERVICE WILL BE CHARGED.

TO VIEW ALL OF OUR SALON POLICIES PLEASE VISIT HERE

11. DO YOU OFFER GROUP BOOKINGS FOR EVENTS LIKE WEDDINGS OR BIRTHDAYS?

OF COURSE, GIVE US A CALL TO HAVE A CHAT IF YOU HAVE SOMETHING IN MIND!

12. CAN I REQUEST A SPECIFIC STYLIST?

OF COURSE, YOU CAN CHOOSE TO VISIT WHOMEVER YOU CHOOSE OR HAVE SOMEONE DIFFERENT EVERY TIME! IT IS TOTALLY UP TO YOU!

13. DO YOU OFFER CONSULTATIONS FOR HAIR SERVICES?

YES, WE DO THESE CAN BE BOOKED IN THE SALON, BY PHONE, OR VIA ONLINE BOOKING AND ARE FREE OF CHARGE. WE ALSO DO ONLINE CONSULTATIONS AND YOU CAN DO THIS HERE